Frequently Asked Questions

Find quick answers to your most common questions in our Frequently Asked Questions section.

Our offices are open from 9 a.m. to 1 p.m. and 2 p.m. to 6 p.m. from Monday to Friday.

By telephone you can reach us by calling +351 256 201 700 for IDEPA Passamarias or + 351 227 639 000 for IDEPA Yarns (national landlines).

By email, you can contact us at the following addresses: geral@idepa.com or yarns@idepa.com.

Alternatively, you can use the contact form.

Idepa only supplies products to other companies (B2B). We do not have an online store.

If you are a company, you can request a quote using the contact form.

Idepa does not have an online store.

Yes, we deliver our products anywhere in the country (Portugal) and to various countries around the world.

You can contact us using the contact form, indicating the reason for the contact and your details. We will respond to your request as soon as possible.

The My Idepa e-business platform is a reserved area for clients and is only accessible with a username and password provided by Idepa.

For all questions relating to the My Idepa platform, please contact us by email at info@idepa.com or via the contact form.

Still having doubts?

You can contact us through one of our communication channels.

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